Frequently Asked Questions
Q: How long does the building process take?
A: The time frame varies depending on the size and complexity of the project. Typically, new home builds can take 6-12 months, while renovations might take 3-10 months. We provide a more specific timeline once the project scope is defined.
Q: What is included in your building contract?
A: Our contract includes a detailed breakdown of the project scope, materials, cost estimates, timelines, and terms for any variations. We'll review it together to ensure clarity before signing.
Q: Can I make changes to the design during construction?
A: Minor changes can often be accommodated, but it’s important to discuss these as early as possible to minimise any impact on the timeline or budget.
Q: Do I need to have a design ready before contacting you?
A: No, you can come to us at any stage. We can assist you from concept design through to final construction. If you have plans ready, we’re happy to review and provide a quote.
Q: How much will my project cost?
A: The cost depends on factors such as design, materials, size, and location. After discussing your needs and reviewing your plans, we will provide a detailed quote.
Q: What type of builds do you specialize in?
A: We specialize in residential projects, including new homes (concrete + brick and timber frame), renovations, and extensions. Commercial projects including hospitality, event venues, hotel/accommodation.
Planning and Approvals
Q: Do I need planning approval for my project?
A: Most new builds and significant renovations require planning approval. We can guide you through the requirements specific to your council and help prepare the necessary documentation.
Q: How long does it take to get council approval?
A: Approval times vary by council, but the process typically takes between 4-12 weeks. We have established relationships with councils and work to ensure all documentation is in order to minimize delays.
Q: Can you help with obtaining permits?
A: Yes, we handle the entire process, including preparing and submitting permit applications, and liaising with councils and relevant authorities on your behalf.
Q: What is a Development Application (DA)?
A: A DA is a formal request for permission to carry out certain types of development, such as new builds or major alterations. It includes site plans, environmental impact assessments, and design details.
Q: What happens if my application is rejected?
A: If an application is rejected, we review the council’s feedback and work with you to make adjustments. We can then resubmit or appeal the decision depending on the circumstances.
Q: Do I need a Construction Certificate (CC) as well?
A: Yes, after your DA is approved, a Construction Certificate is required before commencing work. This ensures your building plans meet the structural and safety standards set out by your local council.
Warranty
Q: What kind of warranty do you offer?
A: We provide a statutory builder’s warranty, which typically covers structural defects for 6-7 years depending on local regulations. We also offer a maintenance period for minor repairs after project completion.
Q: What is covered under the structural warranty?
A: The structural warranty covers major structural elements of your home, including the foundation, walls, roof, and load-bearing elements, against defects that affect the integrity of the building.
Q: Are appliances and fixtures covered under warranty?
A: Appliances and fixtures come with their own manufacturer’s warranties, which we pass on to you. We assist with any warranty claims for products installed by us.
Q: What should I do if I notice a defect after moving in?
A: Contact us as soon as possible with details of the issue. We’ll assess whether it falls under our warranty coverage and arrange for any necessary repairs.
Q: Does the warranty transfer if I sell my home?
A: Yes, the structural warranty is tied to the property, so it will transfer to the new owner if you decide to sell your home within the warranty period.
Q: Do you provide a maintenance period after completion?
A: Yes, we provide a maintenance period (usually 90 days) for minor defects or touch-ups, ensuring any small issues are resolved after you’ve settled into your new space.